Aquatec partners with Government, business and residential clients to deliver water and wastewater solutions for the long-term.View company information
Aquatec’s products are customised to deliver on cost efficiencies, daily operational demands and environmental risk management.View product range
Aquatec’s end-to-end service model delivers a quality outcome with no hidden or unexpected additional costs.View our range of services
Aquatec’s water and wastewater solutions service a broad range of industries and applications.View industry information
Aquatec’s solutions form an integral part of Australia’s infrastructure and perform a vital service for our community.View project case studies
Civil Contractor, Consultant, Council, Water Authority, Government AgencyPartnering with Government
Aquatec’s product designs have achieved benchmark status with State Governments, Local Water Authorities and Councils.
Developer, Industry, Consultant, Private Water Company, Civil ContractorPartnering with Business
Aquatec caters for the complex water and wastewater needs of industrial and commercial businesses, residential developments and multi-level dwellings.
PlumberPartnering with Residential
Aquatec’s water recycling, water supply and sewer systems introduce environmentally conscious, cost-saving pump solutions to residential homes.
2 Provincial Crescent,
CUSTOMER SUPPORT OFFICE
32-40 Global Drive,
1937 Ipswich Road,
1/11 Lagana Place,
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Collection of information via the Website
Aquatec collects certain standard information that is sent by your browser to our website. This includes your IP address (browser type, language, access times) and any referring website addresses.
The information is collected and logged to provide users with a personalised experience when visiting our website.
Through the use of a ‘cookie’, Aquatec can record the pages visited and the information acquired. This information is used anonymously and in aggregate, and is collected and logged for statistical purposes.
Through analysis of these records, Aquatec is able to provide an improved service when users revisit our website.
A cookie is a small data file that a website may write to your hard drive when you visit. A cookie file can contain information (such as a user ID) that the website can use to track the pages you have visited and your preferences.
The only personal information a cookie can contain is information that you volunteer and personally supply. A cookie cannot read data from your hard disk or read cookie files created by other websites.
Users can set their browsers to provide notification when a cookie is received, and the opportunity to accept or reject the cookie. Users can also refuse all cookies by turning the function off in their browsers.
Google uses this information for the purpose of evaluating website activity, compiling website reports and providing other services relating to website activity usage. Google may also transfer this information to third parties where it is required to do so by law, or where such third parties process the information on Google's behalf.
Other than as stated above, no attempt is made to identify users or their browsing activities except:
• in the event of an investigation, where a law enforcement agency may exercise a warrant to inspect logs;
• or where Aquatec believes it is required to collect and produce relevant electronic documentation to fulfil its obligations to third parties, including statutory organisations under local law.
Aquatec will not sell to third parties any personally identifiable information derived from a visit to or use of Aquatec’s website, or collected when you purchase products from a member of the Aquatec group, or request our services.
At times, Aquatec may ask you to voluntarily supply personal information, such as your name, email and/or street address and preferred means of communication, for purposes such as subscribing to Aquatec news alerts or requesting further information from Aquatec, or in connection with purchasing and delivery of our products or services.
Aquatec stores personal information it collects from you on servers located securely in the premises of a related company in the group.
If you provide us with personal information in order to subscribe to our news alerts or other marketing programs, you may request that we unsubscribe you at any time by clicking on the “unsubscribe me” button on the news alert if applicable, or otherwise by contacting the Privacy Officer at the email address below and requesting to be unsubscribed.
Disclosure of the information we collect
By providing your personal information to Aquatec, you agree that Aquatec may disclose your personal information to our advisors; suppliers of IT services; related companies or unrelated third parties engaged by Aquatec to provide services to you for the purpose of providing services requested by you; to protect any intellectual property rights in any materials displayed on or otherwise available from Aquatec’s website; and to enforce Aquatec’s website Terms and Conditions of Use.
If we disclose your personal information to a related company in the group, the related company will use or disclose the information for the particular purpose for which it was collected, or a related purpose where you would reasonably expect your information to be used or disclosed in that way.
Aquatec does not “offshore” personal information it collects and it is unlikely that your personal information will be disclosed to an overseas recipient. However, if it necessary to disclose your personal information outside Australia, unless an exception applies under the Australian Privacy Principles, we will use reasonable steps to ensure that the overseas recipient does not breach the Australian Privacy Principles [in force March 2014]in relation to the information, or otherwise we will seek your express consent to the disclosure.
Aquatec takes all reasonable security measures to protect personal information from interference, loss, unauthorised access, destruction, misuse, modification or disclosure.
This site must be seen as an inseparable whole. Complete or partial reproduction or representation of the pages, the data and any other element constituting the site, by any process, is prohibited without our permission, and may constitute an infringement of copyright. The brand names and/or logos featured on the site are owned or reproduced under licence by Aquatec.
Although Aquatec takes reasonable steps to ensure the security of all personal information it collects, no data transmission over the internet or information stored on servers accessed by the internet is guaranteed to be fully secure. It is up to each Internet user to take all appropriate steps to protect the confidentiality of his or her data and/or software by protecting their computer or other device against contamination by any viruses circulating on the Internet that may seek to access personal information.
Access to your Information
You may request Aquatec to provide you with access to the information we hold about you by contacting our Privacy Officer. We will comply within a reasonable period of time of the request, unless it is lawful for us to refuse. If we refuse to give access we will set out the grounds for refusal and give you an opportunity to complain, unless it would be unreasonable to do so.
You may request us to correct your personal information, at no cost to you, by contacting the Privacy Officer at the email address below.
If you believe that Aquatec has collected, stored or disclosed your information in breach of the Privacy Act 1988 (Cth), please contact our Privacy Officer in writing setting out your complaint. The Privacy Officer will respond to your complaint within 30 days.
You can contact our Privacy Officer by
email : firstname.lastname@example.org