End-to-end Service Model

For quality outcomes with no hidden or unexpected additional costs.

Water & Wastewater Management Services

Aquatec’s end-to-end service model will save project management & procurement costs, delivering a quality outcome with no hidden or unexpected additional costs.

Dedicated project managers oversee all aspects of delivery to ensure your asset arrives on time and within budget. Post-installation support services assist with the ongoing management of your asset.

Water & Wastewater Management Services

End-to-End Service Model

From conceptual stage through to functional asset, Aquatec delivers an unrivalled level of service, product integrity & quality control.

Client Consultation

Client Consultation

Open dialogues establish a thorough understanding of your daily operations, your customers, development sites & intended scope of works.

From the outset of every project, Aquatec collaborates with key stakeholders to form a shared vision. Expert guidance across Australian Standards, WSAA and WHS regulations, combined with our 30 year history, product development knowledge and experience provide market leading solutions to any brief.

Design & Innovation

Design & Innovation

Detailed drawings introduce design innovations to enhance functionality & increase the lifespan of your asset.

With a thorough understanding of the brief, Aquatec creates best practice product designs, introducing operational and safety innovations for an advanced solution to any water or wastewater challenge. Our consultants develop a full design submission, inclusive of the overall functional design and hydraulic analysis, along with detailed civil, mechanical and electrical drawings

Selection & Procurement

Selection & Procurement

Dedicated Procurement Officers specify scheduling for all components, setting dates in alignment with your construction program.

Aquatec’s Procurement Officers connect with our extensive global supplier network to identify quality components for your project. Our service streamlines the time and costs associated with managing multiple suppliers, securing delivery of components in alignment with your project timeline.

Technology Innovation

Technology Innovation

World-class technologies innovate remote management of water & wastewater assets, streamlining operations, maintenance & environmental risk management.

Aquatec incorporates best practice technologies to maximise the functionality, value and lifespan of your asset. We introduce proactive management controls that produce data-driven results, delivering long-term cost reductions while improving operational efficiencies.

Manufacture & Construction

Manufacture & Construction

Manufacture & construction occur in a controlled factory environment under strict ISO 9001:2008 standards, subject to a series of strict quality control measures for superior product quality.

For the past 30 years, Aquatec’s commitment to product integrity has remained central to our daily operations. Proprietary designs are manufactured to exact specifications, stringently tested and certified prior to delivery.

Quality Assurance

Quality Assurance

Quality Assurance Auditors complete thorough & exhaustive audits to ensure full compliance with standards, quality & safety.

Aquatec’s auditing team will complete a thorough and exhaustive audit of the completed system prior to shipping goods to ensure full compliance with standards, quality and safety. On-site audits are carried out to ensure compliance with Aquatec's strict installation procedures.

Project Management

Project Management

Project Managers establish a construction program inclusive of timelines & milestones to ensure timely project delivery.

Aquatec appoints a dedicated Project Manager with detailed knowledge of your project. Working in collaboration with all key stakeholders, Aquatec establishes a construction program inclusive of timelines and milestones to ensure timely project delivery.

Implementation & Commissioning

Implementation & Commissioning

Scheduling implementation & commissioning includes a test of pump flow rate measurements, all mechanical & electrical components for accuracy, efficiency & compliance.

Your dedicated Project Manager will schedule a date with all relevant parties for the final testing and commissioning. During this meeting, Aquatec will provide details on operation and maintenance training and crosscheck for compliance and final sign-off.

Training & Support

Training & Support

Installation, operation & maintenance personnel benefit from accredited training sessions, user-friendly instruction manuals & ongoing technical / product support.

Aquatec offers accredited training for public and private organisations on the installation and maintenance of our pump station and pressure sewer systems. On completion, installation and maintenance personnel are certified and equipped to safely install and / or manage the ongoing operation of your asset.

Life Cycle Management

Life Cycle Management

Ongoing maintenance, upgrades, spare parts & manufacturer’s warranty service & protect the integrity of your asset for longer life.

Aquatec’s product warranties are serviced by a nationwide network of accredited maintenance providers, servicing urban and rural areas with a same day response policy. Our Technical and Customer Support Service responds to any product or technical enquiry, including recommendations on safe-use of our products.

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